Email your assistant
Tell your dedicated NorthBank assistant what you need, just as you would a human assistant.
“Please arrange 30 minutes with Emma next week.”
“Find a time with James after 2pm on Wednesday or Thursday.”
Your NorthBank assistant schedules your meetings — managing the back-and-forth emails so you can focus on clients, decisions and delivery.
For consultants, freelancers and small teams who need the support of a larger organisation, without the overhead.
How it works
Tell your dedicated NorthBank assistant what you need, just as you would a human assistant.
“Please arrange 30 minutes with Emma next week.”
“Find a time with James after 2pm on Wednesday or Thursday.”
Your assistant checks your calendar and proposes suitable times based on the constraints you have given.
Clients and colleagues respond by email as usual. No account, app or new way of working is required.
“None of those work for me.”
“Could we do Friday morning instead?”
Once a time is agreed, your assistant sends the invitation from your calendar, including a Google Meet or Microsoft Teams link where appropriate.
What NorthBank Can Do
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Frequently Asked Questions
NorthBank currently focuses on scheduling. Your assistant can check your calendar, coordinate suitable times by email and send the calendar invitation once a time has been agreed.
NorthBank supports Google Calendar, including personal Gmail accounts and business accounts using Google Workspace. It also supports Microsoft Outlook Calendar, including personal Outlook.com, Hotmail and Live accounts, and work or school accounts using Microsoft 365.
You must have access to the corresponding calendar service and be able to authorise NorthBank to use it. For work or school accounts, your organisation's administrator may need to approve access.
Apple iCloud, Yahoo, standalone or on-premises Exchange calendars, and third-party calendars merely displayed within Google Calendar or Outlook are not currently supported. You can connect one calendar account at a time.
Google or Microsoft may periodically require you to reauthorise NorthBank's access to your calendar. This can happen when permissions expire, security settings change or your organisation updates its access policies.
To restore access, log in to your NorthBank account, find the Calendar Connection section and select Reconnect calendar. Follow the authorisation instructions.
If you want to use a different calendar account or switch between Google and Microsoft, first select Disconnect calendar in your Calendar Connection card, then connect your preferred calendar.
Simply email your dedicated NorthBank assistant, or include your assistant on an email conversation, and explain what you need in normal language.
No. Clients and colleagues interact with your assistant through ordinary email. They do not need an account, app or new tool.
No. Your assistant does not read your inbox. It works from the messages you send to it or conversations in which you include it.
If you choose to continue with NorthBank after your free trial, your subscription will move onto the pricing and offer terms shown when you sign up.
From time to time, NorthBank may make promotional offers available. The price and duration of any offer will be shown clearly when you sign up, and the terms that apply to your subscription will be confirmed as part of your account setup.
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